Full-service import means a business only needs to define the product and supplier (or ask DA Global Sourcing to find one) — everything else, from negotiation, documentation, international shipping, and customs clearance to delivery at your warehouse, is handled by a single point of contact.

What Full-Service Import Includes

  • Check import policy and determine HS code and applicable duty rate
  • Negotiate with the supplier on price, delivery terms (Incoterms), and payment
  • Check documents: Invoice, Packing List, Bill of Lading, C/O (if needed)
  • Book shipping — full-container FCL or consolidated LCL depending on volume
  • File customs declarations and handle specialized inspection requirements (if applicable)
  • Arrange domestic transport and delivery to your warehouse

Import-on-Behalf vs. Full-Service Import

Import-on-behalf (nhập khẩu ủy thác) usually just means signing the customs declaration for a shipment whose details are already fully arranged. Full-service import goes further — it includes sourcing, negotiation, and handling every risk that comes up along the way, not just the customs paperwork step.

FCL or LCL — Which to Choose

For a shipment that fills a container (typically above 15-20 CBM depending on cargo type), FCL usually has a better per-unit cost and less risk of damage or mix-ups. For smaller volumes, LCL avoids paying for a full container you don't need. DA Global Sourcing advises on the right format based on your actual volume and shipping frequency.

Real Costs to Calculate Before You Import

Beyond the goods' price, an import shipment carries: international freight, insurance (if purchased), import duty by HS code, THC/DO/CFS fees at port, specialized inspection fees (if applicable), and domestic transport. DA Global Sourcing calculates the full landed cost before you commit to an order, so there are no surprises later.

Frequently Asked Questions

I already have a supplier — can you just help with the import?
Yes — we handle individual pieces (logistics only, customs only...) or the full package, depending on your needs.

What does door-to-door import mean?
Goods are picked up at your overseas supplier's warehouse and delivered straight to your warehouse in Vietnam — you don't need to deal with any intermediary yourself.

How long does an import shipment usually take?
Depends on the shipping route and cargo type — typically 2-6 weeks from the goods leaving the origin port, not counting production time for custom-made goods.